Review East - Bengaluru

I recently attended a New Year's Eve 2024 celebration at this hotel, opting for the 'Platinum Couple' ticket package. My wife and I traveled from Kerala to join the festivities. Upon arrival, we were assigned a table for the party and a room in the hotel. The event was scheduled to start at 7:00 PM, and we entered the party area shortly after this time. The staff promptly seated us and provided an overview of the locations for starters, main courses, the bar, and water. Initially, we encountered a misunderstanding about the serving time for food. At around 7:20 PM, we approached the starter section only to be informed by a staff member that food service would begin at 8:00 PM. This was a bit disheartening, and we decided to wait. However, I noticed other guests enjoying starters before 8:00 PM, which was confusing, but I chose not to partake until the designated time to avoid further embarrassment. After 8:00 PM, the experience improved significantly. The staff at the restaurant were attentive, inquiring about our preferred beverages—I chose beer, which they promptly served. As the evening progressed, the party officially started around 9:00 PM, featuring engaging programs, an excellent DJ, and entertaining anchoring. I would rate the DJ and stage programs a solid 7 out of 10. We later indulged in a variety of hot drinks like rum, gin, and vodka, and were particularly impressed with the bar staff. Their cocktail creations were exceptional, and the promise of unlimited beverages was indeed fulfilled. The main course was equally delightful, offering a wide range of options for both vegetarians and non-vegetarians, including desserts. The presence of multiple counters ensured a smooth and rush-free experience. By the end of the party, my initial dissatisfaction had turned into genuine happiness. Returning to our room, provided by the hotel, we were pleased with its excellent condition and amenities. Although an early flight prevented us from enjoying the breakfast, the overall comfort of the room was commendable. The hotel staff were exceptionally helpful, assisting us with a taxi to the airport early in the morning. In conclusion, despite a rocky start, our overall experience at the hotel was outstanding, warranting a rating of more than 10 out of 10. I am eagerly looking forward to revisiting the hotel on my next trip to Bangalore

A Memorable Stay in the Heart of Bangalore Location (5/5): This 4-star gem is perfectly situated in the heart of Bangalore, making it incredibly convenient to explore the city's vibrant culture, shopping districts, and business hubs. Whether you're here for business or leisure, you'll love the central location. Comfort and Amenities (5/5): The hotel offers a comfortable and well-appointed stay. The room was spacious and well-maintained, providing a peaceful retreat after a busy day. The amenities were generally good, although a few more options in the fitness center would be a nice addition. Service (5/5): The hotel staff truly goes above and beyond to make your stay memorable. From the warm welcome at check-in to prompt room service and helpful concierge recommendations, their commitment to guest satisfaction shines through. Dining (5/5): The hotel's dining options are a highlight. The breakfast buffet is diverse and delicious, catering to various palates. Don't miss dining at their in-house restaurant – the flavors and presentation are top-notch. Value for Money (5/5): While this 4-star hotel offers a wonderful experience, it might be a bit on the higher side in terms of pricing. However, considering the prime location and the exceptional service, it's still a good value for the experience you receive. Overall, my stay at this 4-star hotel in Bangalore was enjoyable and hassle-free. I'd recommend it to fellow travelers looking for a centrally located, comfortable, and service-oriented accommodation option in this bustling city

It was my first time experience to have a hotel to offer all minibar drinks and snacks for free. Appreciate this nice and warm gesture. Also, room calls are picked up and attended at once. I commend the gracious service of your staff and Kavya!

Would rate it 4.5 stars. Service is nice & very good, they really try to make your stay special. Food in the different restaurants is generally good, tho very pricy for India. They could explain a little more about the local dishes to foreigners. Rooms & facilities are no longer in their prime and could be a tad cleaner, but they are generally fine. The gym has everything you need and the whole pool area as well as the spa is also nice. I gave 5 stars instead of 4 because the reception staff is really helpful and always available for the guests.

This hotel I chose even if it will make me travel longer. The overall experience is style full and one experiences good attention and interest in you. They go beyond the expected is my experience. Food quality is good and of good variety. Have been here multiple times over past many years and from that I conclude that it is style to modernize the room s a bit for look and feel. Yet this not yet urgently needed. Airport pickup was also very well arranged with a good and friendly host at arrivals and their drivers understand how they should behave in traffic to make it a smooth transport. Definitely will come back.

Went there for a buffet in a group of 25. At 1800 per person, the price seemed reasonable considering the variety and taste. Chicken biryani and salad items stood out for me. The sweets were a little disappointment.

This hotel has EXCELLENT customer service. I was scammed from a silk emporium store in Bangalore without realizing it, the concierge noticed my bag of shopping goods as I returned to the hotel and asked where I got the goods and how much I paid. He informed me that the store I went to are scammers and they gave me knock off junk and triple charged me. He sent a hotel driver with my goods and the receipt back to the store and demand me a $550 refund and successfully accomplished that. Thank you! The hotel itself is pleasant and the rooms are nice and restaurants are good. Easy walk to infosys campus. Recommend this hotel

The rooms were spacious, clean and fragrant enough. The location of the hotel was at a perfect place. The staff was very responsible and respectful towards us. I would like to come at this hotel again and again whenever I shall be at this place.

Great & very comfortable place to stay & enjoy your vacation. Highly recommended for there pleasant staff & high quality customer service. Ambiance was really peaceful & nice. Food was yumm.must try hotel.

A great hotel in a great location. Clean and well sized rooms. The breakfast buffet was very good with many choices. The staff was very helpful and friendly during our stay.