Review Pappilon Restaurant - Darjeeling

We stayed there for 3 nights in two superior rooms and one classic room. The overall experience was good but the taste of the food was not as we expected and they over charged. Rooms and toilets were cleaned and serviced at times. All the staff were very kind and hospitable and dutiful. The location is good, near to the Mall.

This hotel is good for family vacation. The staff were kind and helpful. Food was above average but they can do better. Room service was slow. The rooms were so spacious and all the basic amenities were given.

Our overall stay was a great experience due to the courteous and professional behaviour of the staff. Service requests were promptly met, for which we were truly grateful. The location of the hotel is really great, only 5 minutes from the Mall and the taxi stands. Would love to visit there again.

Best hotel to riside in Darjeeling. Even though I was there for only 1 night, it was very pleasing experience. The food was also very good and the location was prime for Chaurasta, Mall road and Mahakal Mandir even though batase loop and tiger hill was bit far. I loved the experience here.

Had a very good experience staying here. Me and my wife went here to spend our anniversary. over all a very very pleasant experience. The rooms were spacious and we were given heated beds as well as heater.

Location is very good and near from main markets and taxi stand. Food service is good and rooms are neat and clean. Bathroom should have exhaust fan.

The experience was great over all. Room services at times, took longer than expected. The food was good, but lacked in taste a couple of times and was about overpriced. On a brighter side though the room service and restaurant staff was very kind and hospitable and dutiful. The ambience is something to look forward to.

We were a group of 35 family members, we stayed for 3 days. Rooms were spacious, clean and maintained. May just need to retire some of torn bedsheets. Food served was tasty and hygienic. The staff is very courteous, hardworking and responsive. Overall, they made sure to give us a comfortable stay and memorising experience. Bigshout out to team of young waiters and pianist in restaurant. Will visit again.

Great Hotel with Good Facilities: Make sure to book a classic room or above to get a good room with a view. Offers breakfast with the room. Has a pianist playing at dinner time at its in-house restaurant. Staff behaviour is good. Service requests are promptly met. Location is good. Only 5 mins walk from the Darjeeling Mall.

I’ve been to Darjeeling many times and this resort has been the best pick Pros: 1.Mall is just a stone throw away. It shows 5mins on map but takes 2 mins via a shortcut 2. Managers and staffs are extremely helpful. We were upgraded to a higher category room at the same cost for better comfort. 3. I was unwell, they provided heater immediately and also offered extra blankets 4. Food quality is very good, even better than outside restaurants. Their cheese sandwich and tea is a must try! 5. Breathtaking views from the seating area 6. I’m usually very fussy about hygiene while choosing accommodations, this resort is perfect in this aspect as well. Bed linens, towels, rooms, washrooms etc are neat and clean. 7. Room service is very prompt 8. Resort is accessible by cab, convenient for elders and children Cons: No cons that I could find 😅 Looks even better than the pictures!

Premium room with balcony had wonderful views of mountain,sunset and specially Kanchenjunga mountain.The hotel staff specially Pashang was very helpful and provide great service.Full marks to her for making the trip memorable.

Well my overall experience with them was just perfect. The location of the hotel was really good. Mall road from here was just a 5 minute walk. Room price: Our room was 3000/- per day + taxes. The rooms were well maintained and clean. They have 2 separate buildings. One of them is the restaurant, bar and waiting area with hotel reception. The other building is with the rooms. They also serve welcome tea ☕. All the staff were well behaved and courteous. They also allow unmarried couples with proper I'd proof.

We stayed in the Hotel from 3 July 2023 to 5 July 2023. Stay was good. Room was very neat and clean. Room service was very good. Best thing is the location as being on MallRoad you can enjoy anytime. Restaurant staff especially ladies need to be more friendly and welcoming and need to adopt service with a smile. Overall a decent stay.

Being one of the oldest hotels, there is bound to be creaking noises in the doors and windows of the old building, but the coziness of the place, and proximity to all the tourist spots are unmatched. The annexe property has much smaller rooms, but has a great view of the town. Infant friendly kitchen staff always help with baby food and they also didn't charge us for a room upgrade just because the bigger room was available! Cheers to that!

Hotel is very good hotel , we stayed for five nights four days , it is right in front of darjeeling mall road ,room service and food quality is very good and hotel staff is very good and they always respect everyone.