Review Nalukettu - Ernakulam

I recently stayed at Keys Hotel and had a delightful experience. The staff was incredibly friendly, always ready to assist. The service was top-notch, and the food exceeded my expectations. Moreover, the stay provided excellent value for money. Highly recommend for a comfortable and enjoyable stay.

Ms. Anushree at frontdesk was immaculate n professional in handling guests n check-in process….not just for our group, but observed for other groups too. Mr. Vishnu ensured the entire vacation stay at KeysSelect@Kochi was a good experience

Brilliant food , neat & clean premises , decent service and the best part : friendly staffs , well trained and sweet . A pleasant experience and stay indeed 👍 definitely recommending this 👍😊

We had a great stay in keys which was for almost 2 weeks. The stay was amazing and complete value for the price. Room- rooms are not that big. However, sufficient enough for couples. Washrooms are cleaned and is being maintained. However, rooms floor/ tiling/ walls need maintenance. It shud definitely undergo a renovation. Wifi- wifi speed is good. However, it keeps ok fluctuating which results into continuous disconnection. Neverthless i found its better than most of hotels. Laundary- laundary services are good too.. they give you a pair or two complimentary. That again needs to be confirmed from the hotel staff. Food- foods are good, but can be better. Not much in variety per say buffet meals. Lunch and dinner are still fine, but breakfast mostly contains south indian dishes, which not everyone Will prefer. Further, choice of fruits and sweet dish can be better by giving more varieties. Parking- available, both open and shed parking. Gym- gym just have two treadmills and only two more equipments. This needs improvement, as its not sufficient enough. Location- the hotel is just next to KERALA FOLKLORE MUSUEM, which is a again must go place. Also, its closer to thevara bridge from where u get access to FORT KOCHI. Overall- overall it was a good stay. But the appetite as well as maintenance cud have been done.. hotel staff are friendly too.

Very nice Hotel. One can save lot of money by choosing this hotel instead of other high paid hotels. Amazing view, healthy foods, Parking Area, ... everything is so nice in this hotel.

Rooms were clean. So also Bathroom. Food at Cafe was good. The subtle ambience was comforting. Uber transport access available.

Fantastic Stay….really yummy food….Great hospitality…..nice service at the restaurant (Good Job Mr.Ramesh).

Reasonable price for rooms, and best room service I ever seen. Morning breakfast is free and they provide all varieties of foods, juices.

They are amazing and Mr. Shareef front desk officer he was very humble and kind. The restaurant breakfast is amazing and the views are super from hotel.

I had a good experience, with good food. But when I was leaving, they refused to give me a Bill for extra payments I made (saying nobody was there to make it), so I gave them my Mobile No. and e-mail Address for the bills. But I got no reply. From any of the forms of communication they state. The phone no stated on Google says "Out of reach or switched off"; there was only 1 e-mail address on their website, which didn't give me any reply after the automated e-mail. Edit: Thank you for taking that in mind and sending the bills. Hopefully the barriers to communication will be resolved soon. The cleanliness was very well done btw. __________________ So I revisited this place. Because this still seems to be the best in the area. They seem to have further upped their food quality. Every dish in the buffet made me want to eat more of it. The reason why I haven't given 5 stars is that despite the cleaning staff having cleaned everything properly, the AC seems to have a bit of lingering odour most probably from the previous tenant's smoke. Now I can't expect them to deep clean the AC after every checkout and no other hotel at this price would be better in this regard anyway, but this is something that matters to me. Next time I will probably ask for a windowed room, so that I have good ventilation.

Nice ambience. Easy check in. Staff attitude is beautiful and warm. Service level is great from the time we the stepped out of our car. It’s time for maintenance. You can book if you get it at affordable price. We stayed at Rs 2600 without Bf.