The customer service is Top notch. Today I ordered 3 different cakes of 300gms each via Swiggy. After 15 minutes I called them and asked if I can change the order to 500gms and they politely declined the request as they already accepted the order, which was absolutely ok as the Swiggy orders cannot be amended. After 45 minutes the order was still not picked up by Swiggy as the delivery guy was not able to carry all 3 cakes in his bike and demanded extra money. But, to my surprise the establishment owner Nikita called me personally and said the delivery guy may damage the cakes if he carried in bike and she would arrange a delivery in a car for free of cost. She kept a track on the order until it was delivered to me safe and quick. Their staff member who personally delivered the cakes were so friendly and kind. Truly, Nikita and her staff took the customer service to next level. I felt so special and privileged for a small order I placed. Their commitment was amazingly delightful. As a icing on the cake, Soul Treat had already amended my order to 500gms and sent a text message saying it was a compliment and I need not to pay any extra amount. That was so touching and one of the best customer service I ever received. The cakes were delicious too, more than anything it was an outstanding customer service. All my teammates were so happy with their kind gesture and Soul Treat has won many hearts today ❤️. Kudos to Soul Treat team. I will definitely recommend you to all my friends and family members.