The F&B service in the hotel was exceptional. The staff displayed a remarkable level of professionalism and attentiveness, ensuring a delightful dining experience. Their prompt service, coupled with a thorough knowledge of the menu, made the meal enjoyable. Additionally, the team's friendliness and willingness to accommodate special requests added a personal touch, creating a positive and memorable impression overall.
Thank you to the whole F&B team
My stay at Mercure Hotel Hyderabad was nothing short of exceptional. The room was comfortable and well-appointed, the service was impeccable, and the location was convenient. The culinary experience exceeded expectations, with a delightful array of dishes.
I must commend the outstanding customer service, particularly from Receptionist Ramesh, who went the extra mile to facilitate our check-in during the wee hours. His dedication and efficiency made a significant difference. Special thanks also to the Night Guest Relationship Manager for ensuring our stay was seamless.
Mercure Hotel Hyderabad, with its stellar team, has left a lasting positive impression, and I extend my heartfelt appreciations for a truly memorable experience.
Wonderful place, Friendly, courteous & helpful staff. Rooms are spacious & well appointed. Complimentary breakfast had a good spread & was delicious. Had lunch and dinner. Both were satisfactory and the staff Aromal and the rest are wonderful at what they do. Used the gym. Small but equipment is excellent. Negative - no swimming pool.
Had booked 90 plus rooms for four days with students group. Fantastic service was given by each and every department of the Hotel. They made our trip successfully by accommodating with any last minute requirements. From our arrival to departure we were received and send off warmly. Special thanks to General manager.
Staying is my great experience and mostly hygiene and room freshness is awesome. The housekeeping department is very supportive. Means this experience is a lot of joy for me
Good location. Great service. Good food. Overall pleasant experience. If any one planning a conference or a meeting, I would recommend you to check it out before finalizing your venue
Great experience. We had a birthday function at the Mercure hotel. Food was fantastic. Greatness goes to Executive chef. Team of all food and bevarage sevice and hospitality was very very suuuuuuuper. GM of the hotel was great.His personalized treatment to each and every of my family member. No words about the service team Anirudh, jyothi,Arun, Chandu, Dinakar fentastic team got Mercure hotel. Five of those team make the event waaaaaaav. Finally manager on duty Mr. Mahesh services un forgettable.
It was a good experience with Hotel being friendly and helpful and clean and Food Good.
Several items Food and Drink not available although in season. The only thing letting it down slightly was that some staff did not speak good enough English to avoid mis communication, like ordering a Chicken Sandwich but a cheese Sandwich arrive later. The Spa although possibly not directly run by the Hotel, nevertheless influences a review and no welcome and it was soulless, most items on the Spa not available but listed. That lead to disappointment .
I visited Mercure Hyderabad the previous day ..
Room was clean with good fragrance, bed was clean & comfy. Floor was completely clean. Bathroom was clean & all hygiene was taken into consideration.
Nice ambiance, very beautiful service, tasty food, spacious rooms, good maintenance, can enjoy with family
The service team is very cooperative and the experience was very nice , the restaurant staff are very decent and their hospitality was amazing
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