I visited ECHS Polyclinic , Kolkata on 28.12.2023 in dire emergency as my mother had stroke . Her ECHS card had elapsed . The ECHS team along with Colonel Vidyut Mukherjee tried their level best and got my ECHS entitlement done immediately. I am highly grateful for the immense help provided by ECHS team, Kolkata.
OIC polyclinic EC Kolkata Col Mukherjee, and his team is doing an excellent service to ESM or veterans. I am particularly fascinated by his customer centricity, patience and spirit of service. Being a medical corps officer, he is highly suited for the role and delivering service with utmost humility and professionalism.
My mother was seriously ill and I did not have the ECHS card. I approached echs kolkata where col Vidyut Mukherjee issued my ECHS card in a day. Much gratitude to Col Vidyut Mukherjee and God bless him as he went out of his way to help me. Much gratitude
ECHS polyclinic Kolkata since it's days of inception has come to an excellent state today. Credit goes especially to its present Oic and his dedicated team. Reception, check up , availability of medicines and overall behaviour of the staff par excellence! Keep it up !
exit
I am visiting echs polyclinic kolkata since last ten years. There has been a sea positive change since April 23. The team lead by OIC is very co operative, helpful. Doctors are listening to patients, medicine are available and reimbursement of claims has also taken a good pace. All the best
I am coming to the echs polyclinic since 2012, now I found many changes in this polyclinic, ie, Oic personally taking rounds frequently. All the places are Very clean , behaviour of staffs, doctors are very good and polite. Overall performance of present team including Oic is excellent.
I and my wife recently used "ECHS beneficiary App" from mobile phone to book appointment with doctor, the app is very good and convenient. At ECHS reception it was very convenient to get the coupon as the system had my appointment. Appointment booking by app is very useful for senior citizen. Staff are very helpful and well-behaved. we appreciate the initiation taken by ECHS.
The ECHS polyclinic Kolkata is functioning in its utmost capacity with good satisfaction, however the waiting period can be reduced by appointing more staff.
I'm the ECHS beneficiary since 2007. However, since last 3-4 months I have noticed several improvements in the poly clinic like availability of medicine and referral cases. Earlier maximum medicine was not available in the PC. Now 80- 90% of medicine are available there. Earlier photo copy of several documents were required in the case of referral. Now the referral cases are made without submission of photo copy of any documents.
Rabindranath Chattopadhyay
+5
It is quite delightful to note that there is a drastic change for good in the services of ECHS Kolkata under the dynamic leadership of Lt Col Vidyut Mukherjee, wherein the staff and Docors are extremely cooperative. Medicines are available barring a few and reimbursement of NA medicines are given albeit with some delay. All my referral cases are also smoothly processed.
The Officer- in Charge is easily approachable and most of the problems are sorted out instantly. Hope this positive approach continues for the benefit of the veterans and their families.
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